Angry with customer care? Here is how AI will help

February 26, 2020

By Chaitanya Chokkareddy Remember when you last lost your cool with a customer service department? How promptly did a manager rush in to rescue the conversation? Possibly, it took a few minutes while you waited (angrily) on hold, and a panicked agent managed to alert his boss. Or maybe you received a call back a few hours, or days later. Or quite as likely, no manager ever heard the angry…

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Govt introduces new web form for incorporation of companies

February 26, 2020

The Ministry of Corporate Affairs (MCA) has introduced a new web form called SPICe+ or SPICe Plus replacing an older version of e-form used for incorporation of companies. “SPICe+ would offer 10 services by 3 Central Govt Ministries & Departments, thereby saving as many procedures, time and cost for Starting a Business in India,” said the MCA in a release. The new web form would facilitate on-screen filing and real-time…

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Delhi violence [LIVE]: 18 killed; Ajit Doval given charge of bringing situation under control

February 26, 2020

10:18 am: Chidambaram slams Delhi Police – Senior Congress leader P Chidambaram said the unabated violence in the national capital implied “the colossal failure of the Delhi Police”. In a series of tweets, Chidamabaram said: “Two High Court judges had to hold a midnight hearing last night to ensure the safe evacuation of injured persons to a proper hospital. What does it say about the performance of Delhi Police?” “The violence…

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Donald Trump’s India Visit Aimed At Deepening Strategic Ties: White House

February 26, 2020

Washington:US President Donald Trump’s maiden official visit to India was aimed at deepening the strategic bilateral partnership, the White House has said after he concluded his whirlwind 36-hour tour to the country. The US and India benefit from the strong economic ties that advance prosperity, investment and job creation in both the countries, the White House said in a statement titled ‘President Donald J Trump is strengthening our strategic partnership…

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